Fuel poverty is when households struggle to afford essential fuel costs. It affects people across our communities and can have devastating impacts on people’s lives and health. Dorset Community Action and Citizens Advice East Dorset & Purbeck have joined together to help tackle the problem with the Energy Outreach Project. This project finishes at the end of March.
The effects of Fuel poverty won’t vanish when the Spring comes for many families, so book on the training now! This course is for frontline volunteers and workers, especially those working with vulnerable groups.
The session looks at how to identify people at risk of fuel poverty and provide information and signposting to help them. Participants will receive a comprehensive workbook after the training.
Each session will cover the following:
- Defining fuel poverty
- Identifying clients in fuel poverty
- Providing advice to clients in fuel poverty
- Grants & support schemes
- Referral options for further advice and support
- Q&A
When:
- The full sessions (60-90 minutes) are on 13th January, 11th February, 2nd March, 24th March
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The short refresher sessions (30 minutes) are on 8th January, 4th February, 19th February, 10th March
Where: Online
Cost: FREE
To book: Upcoming Activities and Tickets | Eventbrite
The training is recommended for frontline staff and volunteers, for example social workers, social prescribers, care and healthcare workers, befrienders, group leaders, people volunteering at community cafes or older peoples’ clubs, community cars drivers & etc.
If you have any queries, or if you would like us to deliver a bespoke training to your team or organisation, please contact Caro Hart at [email protected] and Ali Jay at rl.sw@edpcitizensadvice.org.uk.

